After-sales Policy

Procedures of How to Get After-sales Service

1. Please contact our customer service first once you find problem by sending email to help@surfans.net We would handle it properly to ensure customer's satisfaction.

2. For repair maintenance, you are supposed to send the defective device to Surfans Company with freight paid. After it has been repaired, we will send the player back to you.

3. Please do not maintain or dismantle the product on your own and keep it away from water.

Contact Information for After-sales Service:
In case of abnormal working or wrong operations, it's suggested that you first visit our website and go to the Support area to get related information. Email to help@surfans.net

Surfans Hifi Player
Version 1.8.9 · 34.6MB


Surfans Hifi Player is a local music player that makes enjoying your favorite tunes effortless. Access your music anytime, anywhere.


Key Features

Universal Format Support: Plays MP3, FLAC, WAV, and more seamlessly.

Custom Playlists: Organize your music your way, whether by mood, genre, or occasion.

Resume Playback: Picks up exactly where you left off for uninterrupted listening.

Built-in Equalizer: Multiple presets and full customization to match your sound preference.

High-Fidelity Audio: Optimized decoding preserves the purity of your music.

Intuitive Interface: Clean, minimal design for effortless navigation.

Offline Listening: Enjoy your collection anywhere, without relying on the internet.


Having trouble downloading? Email us at help@surfans.net